Delivery

Delivery details
Please take extra care to enter the correct address details when placing your order. We will not be held liable if you don’t receive your parcel because the wrong address or delivery instructions were entered.

Delivery Charges
Delivery starts at £2.99.This increases with weight, which is calculated when you check out. We reserve the right to change this policy at any time.

RM 2nd Class (Not Tracked) £2.99 - Usually 2 - 3 working days but can take longer. Please do not ask for tracking when purchasing with this service.

RM Tracked 48 (Tracked) £4.74 - Usually 2 - 3 working days but can take longer. This is a tracked service and you will automatically receive your tracking number on despatch.

UPS Standard (Tracked) From £6.99 - Usually Next Day Delivery, but can take up to 3 working days. This is a tracked service and you will automatically receive your tracking number on despatch.

Please bare in mind delivery times are not set in stone. We cannot guarantee delivery within the time frames mentioned above. The time frames mentioned above are stated by the courier company. 

If you need your order urgently, we would advise you to purchase the RM Tracked 48 or the UPS Standard postage. 

The only information we see with the RM 2nd Class (Not Tracked) is whether a delivery has been attempted or not. We cannot track the delivery whilst it is in transit. 

Despatch
We usually despatch within 1 to 3 business days. During busy periods such as bank holidays, public holidays or when we run sales, this may be extended.

Please note: During sales our despatch time usually increases to 3 to 5 business days.

Couriers
We use 3rd party couriers to provide our delivery service, including Royal Mail although this will vary on the weight of the order.